ERM troubleshooting tools

To simplify the process of troubleshooting settings and installation, the ERM Installer comes with tools that enable you to test in your environment directly from the ERM Installer.

You can access these tools by clicking on Network tools in the top navigation.

LDAP test

For troubleshooting your LDAP connection, this tool lets you quickly and easily test lookups in your LDAP. Simply fill in the fields and click on Test LDAP query, and the result of your request will appear.

Network tools

Use these tools to verify DNS lookups and try connecting to different IP/TCP-ports directly from the server to check firewall and route settings.